Issue 15 – April 2010




EEC - Embraer Executive Care: "Pay What You Fly" Begins in 2010

Embraer has introduced a new price structure for the Embraer Executive Care (EEC) in 2010. Owners of Embraer Executive Jets now "Pay What You Fly" for the comprehensive EEC maintenance program. Embraer eliminated the minimum flight hour requirement and now offers a new fixed monthly fee plus a per hour charge for the flight hours you actually fly.

"This new pricing methodology correlates with the way aircraft owners pay for their operating expenses. Some are fixed costs (for example, inspections, calendar-driven life limited parts) and some are variable costs because they increase or decrease with the number of flight hours (for example, tires, brakes, generators). It’s predictable—because you can anticipate your aircraft usage—but it’s also extremely flexible because it can change dramatically if aircraft usage does for unforeseen reasons—and there are no minimums, so that means it is also extremely economical," said Ron Dech, EEC Sales Representative for Embraer Executive Jet Services in Ft. Lauderdale, FL.

EEC has different levels of care to accommodate each of our customer's needs:
• Standard EEC covers airframe components and expendable parts necessary for scheduled and unscheduled maintenance including freight.
• Enhanced EEC is comprehensive and covers labor costs for all levels of maintenance, as well as providing a Mobile Recovery Service for those unanticipated AOG events that always seem to happen at out-of-the-way locations.
• For Legacy 600 customers a third level of care is available. Intermediate EEC includes Standard EEC coverage plus labor costs for heavy schedule maintenance.

Embraer Executive Jets Customer Support is always working to improve the ownership experience of our customers. In addition to EEC and eMaintenance, the web-based, user friendly aircraft maintenance tracking program, Embraer offers customers a worldwide network of Embraer Authorized Service Centers that are wellequipped and staffed by highly-trained and experienced technicians. Each service center has an inventory of parts and Embraer also has parts distribution centers strategically located in São José dos Campos - Brazil, Ft. Lauderdale - FL, Louisville - KY, Villepinte - France, Beijing - China and Singapore.

When you have all of these customer support services in place, Embraer Executive Care with "Pay What You Fly" pricing pulls it all together in a flexible, comprehensive program tailored to individual customer requirements. That's the definition of industry-leading support.

For more information, please contact your representative:

Embraer – U.S., Canada, Mexico & Caribbean
Phone: +1 954 359-2060
E-mail: eec.northamerica@embraer.com

Embraer – Europe, Middle East & Africa
Phone: +33 1 4938-4525
Email: eec.emea@embraer.fr

Embraer – Latin America
Phone +55 12 3927-4087
Email: eec.latinamerica@embraer.com.br

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