Issue 12 – July 2009

Phenom 100 Makes Its Brazilian Debut
The Phenom 100 executive jet ranks among Brazil’s most exciting exports, but it’s also making an outstanding impression at home following the first deliveries of the new Embraer Executive Jet to Brazilian customers.
Executive Operators Conference held in Paris, France
Attendees at the fifth Embraer Executive Operators Conference (EEOC) in April, 2009 got a taste of California to go with the ambience of Paris during a two-day event that focused on Embraer Legacy 600 Customer Support.
Embraer Executives Visit Pratt & Whitney Canada
An Embraer Executive Aviation leadership team, including Luis Carlos Affonso, Executive Vice President - Executive Jets and Edson Carlos Mallaco, Vice President, Customer Support and Services - Executive Jets, recently paid a visit to Pratt & Whitney Canada’s Longueuil, Quebec production facilities to collaborate on supporting Embraer’s Phenom 100 and 300 customers.
Phenom 100 and 300 Top the List of Attractions at EBACE 2009
At the 2008 European Business Aircraft Convention & Exhibition (EBACE) in Geneva, Switzerland, a full-scale mockup of the Phenom 300 drew lots of attention. This year, Embraer drew even more attention.
Intel Mini-Conference Provides Maximum Customer Support
Embraer Executive Jets Customer Support recently organized a mini-conference in Sacramento, California to review the flight operations issues of Intel, Inc., the Santa Clara-based microprocessor and semi-conductor chip maker.
First Lineage 1000 Delivered to Prestige Jet
On Thursday, May 7, 2009, the Embraer Lineage era officially began with the delivery of the first Lineage 1000 to HE Aamer Abdul Jalil Al Fahim, the founder and Chairman of Ark Angel Investments of Abu Dhabi, United Arab Emirates.
Legacy 600 and Phenom 100 Help Make Leon Medical Super
One of the most common words used in reference to Leon Medical Centers of South Florida is "Super." The network's five locations are referred to as "Super Centers."
Embraer Celebrates Le Bourget Service Center’s First Anniversary
Embraer’s Executive Jets Service Center at Le Bourget Airport, 20 minutes from downtown Paris, celebrated the fi rst anniversary of its opening in March the same way it addresses every day — by providing exceptional service to its customers from the growing fl eet of Embraer aircraft based in Europe.
Embraer Simplifies Inventory Issues with TwinBin and Bar Code System
Having the right items in stock at the right time is the challenge of any parts distribution system. Embraer has operated vendor managed inventory (VMI) programs since 2004...
Inside the Customer Support Team
François Wawruszczak has built his career on high expectations. He certainly has them for himself and for the colleagues he leads as Manager of Engineering and Field Support — Executive Jets at Embraer
UPCOMING EVENTS

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