Issue 11 – April 2009

EMBRAER LINEAGE 1000 CERTIFIED
Embraer Executive Jets began 2009 by surpassing a major milestone with receipt of the Type Certificate (TC) and Supplemental Type Certificate (STC) from the United States Federal Aviation Administration (FAA) for the Lineage 1000.
EMBRAER EXECUTIVE OPERATORS CONFERENCES SCHEDULED
Embraer has selected dates and locations for its 2009 Embraer Executive Operators Conferences for Legacy 600 owners and operators in the United States and Europe.
EMBRAER EXECUTIVE JET CUSTOMER SUPPORT POSITIONED FOR INDUSTRY RECOGNITION
In the past 12 months, Embraer Executive Jets Customer Support has racked up an impressive record of accomplishments...
HELP EMBRAER EARN CREDIT FOR ITS FOCUS ON CUSTOMERS
Please take the opportunity to fill out product support surveys from AIN and ProPilot when you have the chance.
EMBRAER HELPS PRESTIGE JET SET HIGH STANDARDS
Excellence in Service, Grandeur in the Sky. Simply stated, that’s the philosophy which has driven Prestige Jet, headquartered in Abu Dhabi, UAE, since its inception in 2007.
PHENOM ACCOMPLISHMENTS: DELIVERY DONE RIGHT
Bryan Elhardt has more than 10,000 hours as a pilot in command.
EMBRAER AND UPS TEAM TO PROVIDE TIMELY PARTS DELIVERY
In an innovative move designed to meet the needs of Embraer’s new Phenom Executive Jet Customers, the company has teamed with United Parcel Service (UPS)...
INSIDE THE CUSTOMER SUPPORT TEAM
Jacques Blondeau knows it takes flexibility and continuous improvement to compete effectively in the high stakes world of Executive Jet Customer service.
EMBRAER TEMPORARILY SUSPENDS OPERATIONS AT BDL SERVICE CENTER
The economic conditions that are currently upsetting the business aviation market have resulted in Embraer Executive Jet Services...
UPCOMING EVENTS

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